gl96 Casino Privacy Policy

gl96 (referred to in this Privacy Policy as "gl96," "we," "us," or "our") operates the online casino and sports betting platform accessible at gl96.club. gl96 is the data controller responsible for the personal information collected through the Platform.

This Privacy Policy applies to all individuals who visit, register on, or interact with gl96.club, including registered players, prospective players, and visitors who access the site without creating an account. If you have any questions about this Privacy Policy or wish to exercise your rights as a data subject, contact us at: [email protected] (plain text — not a link).

gl96 collects the following categories of personal data, depending on how you interact with the Platform:

Registration and Identity Data:

• Full legal name as it appears on a government-issued ID;
• Date of birth (for age verification — players must be 21 or older);
• Philippine mobile number and/or email address;
• Username and encrypted password;
• Residential address (for KYC verification purposes).

Identity Verification Documents:

• Government-issued photo identification (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID, voter's ID);
• Proof of address documentation where required;
• Source of funds documentation for high-value accounts as required by PAGCOR AML obligations.

Financial Data:

• GCash or PayMaya account details (mobile number registered to the e-wallet);
• Bank account details for BDO, BPI, or Metrobank transfers;
• Transaction history including deposits, withdrawals, and gameplay wagering records.

Technical and Usage Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Pages visited, session duration, game activity logs, and click-path data;
• Cookies and similar tracking technologies (see Section 7).

Communications Data:

• Records of live chat, email, and support ticket conversations with gl96 staff.

gl96 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a promotion;
• Automatically — through cookies, server logs, and analytics tools when you browse or use the Platform;
• From third parties — including payment processors (GCash, PayMaya, BDO, BPI, Metrobank) for transaction processing, and identity verification service providers for KYC compliance.

gl96 processes your personal data on the following legal bases under Republic Act No. 10173:

• Contractual necessity — processing required to perform the contract between you and gl96, including account management, game access, payment processing, and withdrawal fulfillment;
• Legal obligation — processing required to comply with PAGCOR licensing conditions, anti-money laundering obligations under AMLA and its implementing rules, and age verification requirements;
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and improving Platform performance where these interests are not overridden by your rights;
• Consent — processing for optional marketing communications, where you have expressly opted in. You may withdraw consent at any time through your account settings or by contacting support.

gl96 uses the personal data it collects for the following purposes:

• Creating, verifying, and managing your gl96 player account;
• Processing deposits and withdrawals via your chosen Philippine payment method;
• Verifying your identity and age (21+) in compliance with PAGCOR and AML requirements;
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited activities;
• Monitoring gameplay for responsible gaming purposes and identifying players who may require support or intervention;
• Providing customer support and resolving account-related issues;
• Sending transactional communications (deposit confirmations, withdrawal status updates, security alerts);
• Sending promotional communications where you have opted in — including bonus offers, game launches, and platform updates;
• Analysing Platform usage to improve the user experience, game selection, and payment options;
• Complying with legal, regulatory, and licensing obligations.

gl96 does not sell or rent your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis:

• Payment processors — GCash, PayMaya, BDO, BPI, and Metrobank, for the purpose of processing your deposits and withdrawals;
• Identity verification providers — to conduct KYC checks as required under PAGCOR conditions and AML obligations;
• Game software providers — including Pragmatic Play, PG Soft, JILI Gaming, and Vivo Live, to the extent necessary to deliver games and audit gameplay fairness;
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where required or permitted by law;
• Professional advisers — including legal counsel, auditors, and compliance consultants, subject to confidentiality obligations;
• IT and cloud service providers — for Platform hosting, data storage, and security services, under data processing agreements that require adequate data protection.

Any third party receiving personal data from gl96 is required to handle it in accordance with applicable Philippine data privacy law and gl96's data protection standards.

gl96 uses cookies and similar technologies to operate and improve the Platform. The categories of cookies used include:

• Strictly necessary cookies — required for core Platform functions including login session management, wallet access, and security checks. These cannot be disabled without impairing Platform functionality;
• Performance and analytics cookies — used to understand how players navigate the Platform, which games are most popular, and where technical issues occur, enabling us to improve the experience;
• Functionality cookies — used to remember your preferences such as language and display settings;
• Marketing cookies — used, where consent has been given, to deliver relevant promotional content within the Platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of gl96.

gl96 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Active account data — retained for the duration of your account's active status plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and Philippine AML obligations;
• Transaction records — retained for a minimum of five (5) years from the date of the transaction in compliance with AMLA requirements;
• Identity verification documents — retained for five (5) years following account closure, or as directed by regulatory authority;
• Support and communication records — retained for three (3) years from the date of the last interaction;
• Technical logs — retained for twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

gl96 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and gl96 servers;
• AES-256 encryption for sensitive data at rest, including payment credentials and identity documents;
• Role-based access controls limiting staff access to personal data to those with a legitimate operational need;
• Regular security assessments, penetration testing, and vulnerability scanning;
• Two-factor authentication options for player accounts;
• Automated monitoring for suspicious account activity, unusual login patterns, and potential fraud indicators.

While gl96 takes these measures seriously, no internet-based system can guarantee absolute security. Players are encouraged to use strong, unique passwords for their gl96 account and to enable available account security features.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by gl96:

• Right to be Informed — to know what personal data is being collected, used, and shared;
• Right to Access — to request a copy of the personal data gl96 holds about you;
• Right to Correction — to have inaccurate or incomplete personal data corrected;
• Right to Object — to object to the processing of your personal data on the basis of legitimate interests or for direct marketing purposes;
• Right to Erasure / Blocking — to request deletion or blocking of personal data that is no longer necessary for the purpose it was collected, subject to legal retention requirements;
• Right to Data Portability — to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to Damages — to claim compensation for damages sustained as a result of inaccurate, incomplete, or unlawfully obtained personal data.

To exercise any of these rights, submit a written request to gl96 at [email protected] (plain text — not a link). gl96 will respond within thirty (30) calendar days. Where a request cannot be fulfilled (e.g., due to legal retention obligations), gl96 will explain the reason in writing.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

gl96 is strictly a platform for adults aged 21 years and older. gl96 does not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact gl96 support immediately.

gl96 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform services, or applicable law. Material changes will be communicated to registered players by notification via the mobile number or email address associated with their account, and/or by prominent notice on the Platform.

The revised Privacy Policy will include an updated "Last Updated" date at the top. Continued use of gl96 following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

For any questions, concerns, or requests relating to this Privacy Policy or gl96's handling of your personal data, please contact our data privacy team using the details below. All contacts are plain text — not clickable links.

gl96 — gl96.club — Privacy Policy — Last revised: June 2026